User's Terms and Conditions
By using this service (lalalocker), you
agree to and abide by the following terms and conditions.
Article 1 (service process)
1. The user of this service (hereinafter
referred to as the “user”) is required to present their valid ID.
2. The user must complete the online
booking application in order to be able to use and enjoy the protection of this
3. The user is requested to keep the
“baggage claim voucher” in good condition. The voucher cannot be transferred to
any third party for any reason.
4. If an order is completed using false or
misleading information, our company will not be liable for any loss or damage.
Article 2 (storage time, service fee)
1. The service fee is subject to the
lalalocker website announcement.
2. The time of depositing items and
retrieving items is limited to the store's business hours.
3. Even if the deposit time is less than
one day, the service fee is still calculated as one day.
4. The calculation of the number of days is
based on 0:00 am of each day. Any period exceeding that time is counted as the
5. If the time of registration is exceeded
and an item is not collected, the service fee of the excess period is
calculated according to the standard service fee.
6. If the time of registration is exceeded
and an item is not collected, please visit lalalocker's official website and
place another order for the additional number of days to make up the difference
before collecting the item.
7. If an item's storage period is exceeded
for 5 days, our company will collect the item and store it in our designated
warehouse for 30 days. The fee includes the freight to and from the warehouse
and the storage fee (same as the standard service fee). If an item is stored in
our company designated warehouse for more than 30 days, the user is deemed to have
given permission to our company to dispose of the item and our company shall
not be liable for any compensation.
Article 3 (item content)
1. For security reasons, a store providing
by storage space has the right to inspect the content of a baggage in front of
the baggage depositor at the time that the baggage is being stored. If the user
refuses the inspection, the store may refuse to provide service.
2. It is strictly forbidden to store
perishable, flammable, explosive or dangerous items and illegal, publicly
disruptive or other items that are unsuitable for storage. Cash, precious
stones, jewelry, negotiable securities or other high-value items are also not
Article 4 (compensation for damage)
1. Our company accepts a maximum liability
of NT$10 million based on the current value of the baggage in the event of a
damage or loss of the user's baggage due to an accident.
2. The company shall not be liable for
damages in the following circumstances:
A. An order form contains any false or
B. Deficiency in the baggage's packaging
that causes a loss or leakage.
C. The content is missing or inconsistent,
but the packaging is in good condition and it cannot be proved that the loss is
due to an accident covered by this agreement.
D. The baggage undergoes a weight
reduction, thermal expansion, shrinkage, decay, fermentation, mildew, rust,
fading, odor, spontaneous combustion or pest bites.
E. A user’s intentional behavior.
F. Theft by a user or their partners.
G. Typhoons, earthquakes, floods and other
force majeure factors.
H. Enemy aggression, foreign enemy
behavior, war (whether declared or not) or other similar war acts, rebellions,
civil wars, forcible occupation or requisition, military training or exercises.
I. Strikes, riots, public harassment.
J. Effects of nuclear splitting, mitigation
K. Unexplained shortfalls and losses, or
losses due to shortages discovered during an inventory counting.
L. Theft as a result of forgery or an
altered bill of lading.
M. Detention or destruction as required by
quarantine or customs regulations.
N. Confiscation or seizure by the
3. Please check carefully when depositing
and collecting the baggage in person. Our company's liability to compensate a
customer terminates as soon as the baggage has been delivered to the customer.
4. If the user's baggage is damaged or lost
due to an accident, the user should immediately notify our company after the