Cooperative store terms

Last updated: July 11, 2026

The space provider (hereinafter, "Party A") and Lalalocker Co., Ltd. (拉可有限公司) (hereinafter, "Party B") enter into these Partner Store Terms (hereinafter, this "Agreement") with respect to Party A's provision of the luggage storage service "lalalocker" (hereinafter, the "Service") through Party B's website. By applying to register for the Service, Party A is deemed to have agreed to all of the terms of this Agreement.

Article 1 (Formation of the Agreement)

The Service consists of the following: Party B publishes, through its website, information about the available space in Party A's store to general consumers, enabling users of the Service (hereinafter, "Users") to make bookings and thereby form luggage storage service contracts with Party A.
Any storage contract formed through the use of the Service exists between Party A and the User; Party B is not a party to such contract.
Party A represents and warrants that it holds lawful rights to use the space it provides and that it complies with applicable laws and regulations. Party A may not seek compensation from Party B for any loss arising from a breach of the foregoing representation, except where such loss is caused by Party B's willful misconduct or gross negligence.
If there is any change to the information submitted by Party A upon registration, Party A shall promptly report such change to Party B for updating.
Party B will confirm and review Party A's registration application (including the cleanliness and quality of the space, and whether the space is attended by personnel or falls within the coverage of surveillance cameras); Party A's store information will be published on the website only after it has passed Party B's review.
Party A may provide goods or services to Users through the Service.

Article 2 (Suspension and Cancellation of Registration)

Party B may immediately suspend or cancel Party A's registration, without further notice, if any of the following applies to Party A:
1. The registration application contains false statements, as confirmed upon verification.
2. Party A interferes with the operation of the Service in any manner.
3. Party A otherwise breaches this Agreement and Party B determines that Party A is unsuitable for continued partnership.
If Party A wishes to withdraw from the partnership, it shall do so only after all of its storage orders have been completed.
If Party A requests the suspension or removal of its page on the website, Party B will process the request within 10 business days.

Article 3 (Remuneration)

The storage fees paid by Users (in the amounts published on the website) are first collected by Party B, which then remits a portion thereof to Party A in accordance with this Article (hereinafter, the "Remuneration").
Unless otherwise individually agreed between Party A and Party B, the Remuneration is calculated according to the region in which Party A is located, as follows:
1. Where Party A is located in Taiwan: the Remuneration is NT$70 per day for each large luggage item accepted, and NT$35 per day for each small luggage item accepted.
2. Where Party A is located outside Taiwan: the Remuneration is 50% of the prices published on the official website.
If the User's retrieval time exceeds the booked period, the User must place a supplementary booking on the lalalocker official website for the additional days, so as to pay the outstanding difference, before the luggage may be retrieved; the Remuneration for the supplementary booking is calculated in accordance with the preceding paragraph.
The Remuneration is calculated on the basis of Party B's transaction records.
Party A shall request payment by pressing the "Request Payment" button in the management dashboard. A withdrawal may be requested only once the accumulated Remuneration reaches NT$300 or US$10 (the minimum withdrawal amounts for other currencies are as published in the dashboard).
Because the Service involves Party A transacting with unspecified consumers through Party B's platform, Party A shall issue a sales invoice to Party B, and Party B shall issue a sales invoice to the consumer; where Party A is located outside Taiwan, Party A is exempt from issuing invoices to Party B.
Party B will remit the payment to Party A's designated account on the first remittance date following receipt of the invoice. The remittance dates are the 10th and 20th of each month; if a remittance date falls on a national holiday or a non-business day of Party B's bank, the remittance is postponed to the next business day.

Article 4 (Storage Method)

The storage space provided by Party A must be an indoor space and must satisfy at least one of the following conditions:
1. It falls within the coverage of surveillance cameras.
2. It falls within the direct line of sight of Party A's personnel.
3. It is a lockable space.
4. It is a space inaccessible to any third party other than Party A's personnel.
When accepting luggage, Party A shall verify the User's retrieval voucher (the order confirmation email containing the order number) and identification document in order to confirm the User's identity.
Luggage must be handed over in person through Party A's personnel at both deposit and retrieval; Users may not be permitted to deposit or retrieve luggage on their own.
For security reasons, Party A has the right, when accepting luggage, to inspect the contents of the User's luggage in the User's presence; if the User refuses such inspection, Party A may refuse to provide the service.

Article 5 (Damages and Recourse)

In performing this Agreement, Party A and Party B shall each be responsible for handling any damage caused to Users by causes attributable to that party.
If a User's luggage is damaged or lost as a result of an accident, Party B shall be liable to the User for compensation in accordance with the "User Terms," based on the current value of the luggage, up to a maximum of NT$10,000 per item.
Party B shall bear no liability for compensation in any of the following circumstances:
1. Where the information provided in the order is false or inaccurate.
2. Where the luggage storage contract with Party A was not formed through Party B's platform.
3. Where Party A has failed to comply with Article 4 of this Agreement.
4. Where the loss or leakage is caused by inadequate packing of the luggage itself.
5. Where the packaging is intact but the contents are missing or inconsistent, and it cannot be proven that this resulted from an accident within the scope of compensation under this Article.
6. Loss of weight due to the inherent nature of the luggage, thermal expansion, cold contraction, decay, fermentation, mold, rust, discoloration, odor, spontaneous combustion, or damage caused by insects or rodents.
7. Intentional acts of the User.
8. Typhoon, earthquake, flood, or other force majeure events; war (whether declared or not), warlike acts, rebellion, civil war, forcible occupation or requisition, or military training or exercises; strikes, riots, or civil commotion; nuclear reaction, nuclear radiation, or radioactive contamination.
9. Where the luggage is retrieved by another person using a forged or altered retrieval voucher.
10. Detention or destruction pursuant to quarantine or customs regulations, or confiscation or expropriation by a government authority.
11. Contraband.
If a User's luggage is damaged, lost, or stolen due to causes attributable to Party A or its personnel (including willful misconduct, negligence, or unlawful acts), Party B, after first compensating the User in accordance with the User Terms, may seek reimbursement from Party A of the amount so paid together with necessary expenses, and may offset such amounts against any Remuneration not yet remitted to Party A.
Luggage shall be handed over in person at both deposit and retrieval. Upon delivery of the luggage to the User, Party B's liability for compensation is extinguished.
If a User's luggage is damaged or lost as a result of an accident, Party A shall report the matter to Party B immediately upon becoming aware of it.

Article 6 (Handling of Overdue Items)

If a User fails to retrieve luggage by the due time, Party A shall promptly notify Party B; Party B will assist in handling the matter as circumstances require, including contacting the User, coordinating retrieval, or relocating the luggage for safekeeping.
Party B may, on its own, jointly with Party A, or on Party A's behalf, urge the User to retrieve the overdue items.

Article 7 (Personal Data Protection)

Party A may use Users' personal data that comes to its knowledge through the provision of the Service (including names, contact information, and order information) only within the scope of the purpose of performing the Service.
Party A shall not copy, retain, or disclose Users' personal data to any outside party, nor use such data for marketing or any other purpose, and shall delete such data promptly once the purpose has been fulfilled.
If Party A breaches this Article, it shall compensate Party B and the Users for any damage suffered as a result.

Article 8 (Amendment of these Terms)

Party B may amend, supplement, or delete the contents of this Agreement; the amended contents take effect upon publication on this website. The service rules published on the Service website form part of this Agreement.
Where a change affects the storage process or the Remuneration, Party B will notify Party A by email before the change takes effect.
If Party A does not agree to a change, it may withdraw from the partnership in accordance with Article 2, Paragraph 2; if Party A continues to use the Service after the change takes effect, it is deemed to have agreed to the changed contents.

Article 9 (Confidentiality)

Party A shall, exercising the care of a prudent manager, properly safeguard Party B's non-public technical data and related materials that come to Party A's knowledge or into Party A's possession by reason of this Agreement, and shall not, without Party B's prior written consent, disclose or deliver such data or materials to any third party or allow any third party to gain knowledge of them.
Party A shall not disclose Party B's operational details or matters such as revenue relating to the Service.

Article 10 (Miscellaneous)

Any matters not provided for in this Agreement shall be resolved by the parties through consultation in accordance with the principle of good faith and commercial practice, and shall be governed by the laws of the Republic of China (Taiwan).
For any litigation arising in connection with this Agreement, except where otherwise required by mandatory provisions of law, the parties agree to the Taiwan Taipei District Court as the court of first instance.
In the event of any discrepancy between the different language versions of this Agreement, the Chinese version shall prevail.